Hotel guide from AZ
General Information
Reception: 780
Wellness reception: 774
Restaurant: 749
Crystal Bar: 788
emergency numbers
Police: 110
Fire brigade/emergency doctor: 112
Medical emergency service: 116117
Zwiesel Hospital: 09922/990
In very urgent cases, you can reach the reception from 22 p.m. on the following emergency numbers:
0170/ 190 30 26 or 0171/ 754 61 92
Room card
For security reasons, our main entrance and the underground car park are locked from 22 p.m. You can gain access using your room card. Please do not forget to return this to reception when you leave.
Departure
We ask that you vacate your room by 11:00 a.m. You are welcome to leave your luggage in our luggage room. If you would like to extend your stay in the wellness area free of charge until 14:00 p.m., please take your bathrobe and the bathing bag with the towels from your room. At reception we will extend your room cards until 14:00 p.m. after your hotel bill has been paid. If you would like to extend your stay a little longer, this is possible until 20:00 p.m. for a fee of 25 euros per person, this also includes our afternoon buffet.
Adapter
Adapters for international sockets and chargers for various mobile phones are available at our reception. We will charge a deposit of 50,00 euros to your room account for the loan. This will be refunded after the device has been returned.
Pharmacy
In about 15 minutes walk along the main road towards the town center you will reach the Marienapotheke.
Address:
Bahnhofstrasse 63, 94249 Bodenmais, Telephone 09924/223
Opening hours:
Monday – Saturday from 08:00 to 18:30
Sunday – Closed
Doctor
Practice Dr. Schappler: 09924 /834
Dr. Dobrei: 09924/903900
Dr. Zechel: 09924 /508
The reception staff will be happy to help you.
Excursions
Information about excursion destinations, brochures and hiking maps are available for you at reception.
Auto repair shop
At Auto Kopp opposite the hotel you are in reliable hands. Telephone 09924 /1844
Baby Essentials
Baby cots, high chairs, changing mats, baby monitors and food warmers are available upon request at reception.
Bathrobes & Slippers
Bathrobes are available in your room (one size XL), slippers are available at reception if required.
Bath stool
If you need a bath stool, we will be happy to provide one for you. Please contact our chambermaids or reception.
Payment
We are happy to accept your payment in cash, by debit or credit card.
Billiard room
You can also use our billiards room for games, fun and excitement. Enjoy a sporty afternoon there or end the evening with a game of table tennis with your loved ones. Table tennis bats and darts are available from the hotel reception. Foosball, billiards and darts each cost 0,50 euros per game.
Flowers
Please pass on your order for special occasions to our reception team.
stamps
We will be happy to frank your mail for you at reception.
Blankets
If necessary, please contact the reception or our housekeepers on the floors.
e-charging stations
You can charge your electric car at one of our 3 wall boxes. These are located on parking deck 2. You can get the charging card for this at reception. For all further details, please contact the reception staff. Your bicycles can be charged and stored in our bicycle room.
First aid
Emergency number: 112
Police: 110
On-call service on weekends: 116117
Zwiesel Hospital: 09922/990
FAX
You can have faxes sent to our reception at 09924/7373 at any time, but you can also send faxes from reception at any time. We charge 1,00 Euro per fax to your room account.
Fires
Our building is fully equipped with an automatic fire alarm system that sets off an alarm when smoke develops. Plans of the escape and rescue routes can be found in the anteroom of your room and in all corridors.
Fire Extinguisher
Can be found on all floors, in the hallways and in the stairwell.
Fitness
Our fitness room is located in the basement and is open from 06:00 a.m. to midnight. The door opener is located to the left above the entrance door. Use is for those aged 24 and over. Parents are responsible for their children.
Hairdresser
Our in-house hair salon is located behind the Egyptian tea temple. Our hairdresser is looking forward to seeing you. Make an appointment at the Vital reception in the basement or directly in the salon.
breakfast
You can enjoy our rich breakfast buffet from 7:30 a.m. to 11:00 a.m.
Our breakfast chefs will give you a warm welcome and spoil you with local quality products in the show kitchen and at the extensive breakfast buffet. A large selection of freshly baked bread, fresh rolls, lukewarm croissants, 10 different regional types of honey, 15 different breakfast cereals, a large variety of sausages and cheeses, gluten- and lactose-free dishes and a juice bar await you every day. The egg dishes are freshly prepared for you with your favorite ingredients. Tea lovers will also get their money's worth at our tea bar with around 20 different varieties. From espresso to cappuccino - our breakfast team will be happy to serve you your favorite coffee specialties for breakfast.
Lost property
If you have lost or found something, please inform our reception.
Luggage
Secure luggage storage is possible in the luggage storage area at reception.
luggage service
Please let reception know if we can be of any assistance to you.
Guest cards
You will receive your guest card at reception from 17 p.m. on the day of arrival.
Drink receipts
We kindly ask you to check and sign your drinks receipts every day after meals. Complaints made later cannot be considered. It is possible to split the drinks between individuals. Please let us know on the first evening. The splitting can no longer be done when you leave.
church service
The times for Catholic and Protestant services are available at reception.
Vouchers
Please hand in your hotel vouchers at reception at least one day before the end of your holiday to avoid long waiting times when checking out.
We would also be happy to create a gift voucher for your loved ones. Please request this from reception one day before your departure.
Hotel reservation
We would be happy to make your reservation for another stay in our hotel for you at reception. If you decide early, your preferred category may still be available.
Dogs
We charge 10,00 euros per day for your four-legged friend to stay. Unfortunately, bringing your dog into the wellness area, the restaurant or the crystal bar is not permitted. Please make sure that your dog is not allowed in the bed or on the couch.
Hygiene products
We have a small selection of hygiene items, such as razors and toothbrushes, available for you at the reception at the purchase price.
Internet – printing option
Wi-Fi is available in our rooms and all public areas of the hotel. Please connect to the hotel hotspot using the number combination “12345678”. Public internet access with printing options is available in the hotel lobby near the jewelry display cases. We also have a locked office in the basement where you can print undisturbed and safely if you wish.
Children's playroom
Our children's playroom is available 24 hours a day.
pillow
Additional pillows in different sizes and materials are available at reception or from your room attendant. E.g. Hanserl 40×40 cm, down pillow 80 × 60 cm, neck support pillow, allergy pillow
Crystal Bar
Open daily from 17pm to 00am. Music evenings on Mondays and Fridays from 01pm.
Minibar
We will be happy to fill your minibar between 11:00 a.m. and 20:00 p.m. Please fill out the order form in your room and hand it in at reception. (No service charge)
We are also happy to serve our drinks in your room. Enjoy a hot coffee, a bottle of Prosecco or a cocktail in the comfort of your room in the morning.
Room service is available between 8:00 a.m. - 11:00 a.m. and 20:00 p.m. - 23:00 p.m. for an additional charge of 5,00 euros per order.
We take your order by phone. We look forward to your call! Phone number Kristallbar from your room phone – “788”
Sewing utensils
A small sewing kit is available for you in the bathroom. If you require a sewing service, please ask at reception.
Emergency exits
You will find an overview plan on your room door and in the hallways.
Post
We will be happy to accept your letters and postcards at reception.
Radio
You can receive radio programs directly on your TV in your room. You will find instructions on the last page.
Umbrellas
Umbrellas are available for you to borrow free of charge at our entrance door.
Restaurant
A fixed table will be reserved for you in the restaurant during your stay.
Meals start with breakfast from 7:30 a.m. to 11:00 a.m., and the afternoon snack can be taken from 14:00 p.m. to 16:30 p.m. Dinner is served from 18:00 p.m. to 21:00 p.m. We ask that you arrive at the restaurant by 20:00 p.m. at the latest. The terrace is open until 22:00 p.m.
front desk
The reception staff will be happy to assist you every day from 8:00 a.m. to 22:00 p.m.
From 22 p.m. you can reach the reception on the following emergency numbers: 00/ 0170 190 30 or 26/ 0171 754 61
Room service
We are also happy to serve our drinks in your room. Enjoy a hot coffee, a bottle of Prosecco or a cocktail in the comfort of your room in the morning.
Room service is available between 8:00 a.m. and 23:00 p.m. for an additional charge of EUR 5,00 per order.
We take your order by phone. We look forward to your call! Phone number Kristallbar from your room phone – “788”
(Breakfast & dinner on request)
Safe
You will find the safe for your valuables either in the wardrobe or behind the room door. There is also a central safe at our reception.
Sauna
Our crystal sauna area with aroma steam bath, brine steam bath, herbal sauna 65°, infrared sauna, birch sauna 65°, crystal sauna 90°, ice shower and snow grotto is available from 10:00 a.m. to 20:00 p.m.
Family sauna
The sauna area is available to families with children up to 16 years of age from 10:00 a.m. to 13:00 p.m. Access from 13:00 p.m. is available to those aged 16 and over.
With the exception of the steam bath at the indoor swimming pool, all saunas can be entered without swimwear from 13:00 p.m.
In order to protect the privacy of all our guests, we would like to ask you not to take any more photos in the nude area after 13:00 p.m. We kindly ask for your understanding.
Sports equipment rental
You can get Nordic walking poles in different sizes for your stay at our reception.
Shoe shine service
A shoe shine machine is located in the basement in the connecting corridor to the fitness room. Shoe shine equipment is available in your room. If you require a shoe shine service, please contact reception.
Pool
Our indoor pool with whirlpool is available from 06:00 a.m. to 22:00 p.m. Our heated outdoor pool is open from 07:00 a.m. to 21:00 p.m. in the summer months and until 19:00 p.m. in the winter months.
Gas station
The nearest petrol station (Shell) is located below the hotel on Regenerstrasse.
Taxi
The reception will be happy to do this for you. The Hochleitner taxi company can be reached at (+49) 9924/484.
Telecommunications
We charge 0,25 euros for one telephone unit. To get a free line, dial 0, wait for the dial tone and then dial.
Tip
If you would like to reward the services of our staff in the restaurant with a small token of appreciation, you can make a note of this on your drinks receipt. The amount will then be credited to your room account. For the therapists in the cosmetics and massage department, you are welcome to hand this in personally at the Vitality Center after the treatment or write it on the treatment receipts under TIP A communal cash box for the good spirits in the kitchen, on the floor or at the reception is available at the reception.
video surveillance
Some areas of the hotel are under video surveillance for your safety. The recordings are only evaluated if an incident occurs.
VITAL CENTER - SPA & WELLNESS- RECEPTION & SCOPE OF APPLICATION
Our staff are available to book appointments and provide advice every day from 9:00 a.m. to 14:00 p.m. and from 14:30 p.m. to 18:00 p.m. Our waiting area, all treatment rooms in our massage and cosmetics department, and the Indian meditation room are also located here. You can also purchase our products from Thalgo Kosmetik, Ella Baché and Gertraud Gruber for your home care there.
Laundry cleaning
Please contact your chambermaid or the reception staff. If you drop off your laundry before 9:00 a.m., you will receive your clothes back the same day (except weekends). You will find a price list and a laundry bag in your wardrobe. Our chambermaids can provide you with an iron and ironing board on request.
Linen & towel change
For a fee of €8,00 we will also change your bed linen daily. Please inform reception. We will be happy to accommodate your request for fresh towels or sauna towels as soon as you leave the used ones on the floor in your bathroom.
wake-up service
If you would like our wake-up service by telephone, please let reception know. You can borrow an alarm clock from reception.
newspapers
The Bayerwaldbote and the Süddeutsche Zeitung are available at the entrance to the restaurant. A small selection of magazines and the Bild newspaper can be purchased at reception.
Dentist
The nearest dentist's office is about a 5-minute walk away.
Practice Dr. Thomas Zankl, telephone (+49) 9924 /91983.
Our reception will be happy to arrange an appointment.
Address:
Trinity Square 1
94249 Bodenmais
Cigarettes
A vending machine is located next to the main reception in the passage to the indoor pool. All of our rooms are non-smoking. You are welcome to enjoy your cigarette on the balconies or outside. Ashtrays are also available outside.
Train connection
Our reception team will be happy to provide you with information and advice. You can also find all public transport timetables in the Bodenmais Silberberg magazine.
Program list – TV
1. The First
2. BR-Alpha
3. ZDF
4. RTL Television
5. RTL 2
6. VOX
7. SAT. 1
8. ProSieben
9. Cable One
10. N-TV
11. N24
12. 3Sat
13. ART
14. DMAX
15. TV 5
16. KIKA
17. SUPER RTL
18. NICK
19. SPORTS 1
20. MTV Germany
21. VIVA Germany
22. Eurosport
23. EURO NEWS
24. PHOENIX
25. Bavarian FS North
26. Bavarian FS South
27. with the BBC WORLD
28. ATV 2
29. ORF 2
30. DELUXE MUSIC
31. FOLK MUSIC
32. HITRADIO OE 3
Dear guests, We would like to ask you not to change the channel settings.