Hotel Bergknappenhof Privacy Policy

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Privacy policy

1. An overview of data protection


General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.


Data recording on this website

Who is the responsible party for the recording of data on this website (i.e., the “controller”)?

The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How do we record your data?

On the one hand, your data is collected when you communicate it to us. This can be, for. E.g. data that you enter in a contact form.

Other data are automatically recorded by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of the page was viewed). This data is collected automatically as soon as you enter this website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyze your user patterns.

What rights do you have as far as your information is concerned?

At any time you have the right to obtain free information about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction or deletion of this data. For this purpose as well as for further questions about data protection you can contact us at any time at the address given in the imprint. Furthermore, you have a right of appeal to the competent supervisory authority.

In addition, you have the right to request the restriction of the processing of your personal data in certain circumstances. Details can be found in the privacy policy under "Right to restriction of processing".


2. Hosting and Content Delivery Networks (CDN)


External hosting

This website is hosted by an external service provider (hoster). The personal information collected on this website is stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online service by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our hoster will only process your data to the extent necessary to fulfill its performance obligations and to follow our instructions with respect to such data.


Completion of a contract for order processing

In order to guarantee data protection compliant processing, we have concluded a contract processing contract with our hoster.


3. General information and mandatory information

Privacy notice

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.


Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

Matthias Schweikl
Silberbergstr. 8-10
94249 Bodenmais

Phone: +49 (0) 99 24/77 40
Email: info@bergknappenhof.de

The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).


Statutory data protection officer

We have appointed a data protection officer for our company.


Andreas Methling
Church Bridge 1
94265 Patersdorf

Telephone: + 49 171 7236887
Email: info@visio-m.de


Revocation of your consent to the processing of data

Many data processing operations are only possible with your express consent. You can revoke consent that you have already given at any time. An informal message by e-mail to us is sufficient. The legality of the data processing that took place up until the revocation remains unaffected by the revocation.


Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)

WENN THE DATA PROCESSING AUF BASIS FROM ART. 6 ABS. 1 LIT. And OR F GDPR HE FOLLOWS, the COMM SIE AT ANY TIME THE LAW, AUS FOUND, THE THEMSELVES AUS OF THEIR SPECIAL SITUATION RESULT, the GEG THE APPLICATION OF THEIR PERSONAL DATA OBJECTION INSERT; TEN GILT Auch FOR ON AUF THESE PROVISIONS SUPPORTED PROFILING. THE RESPECTIVE LEGAL BASIS, AUF THOSE A APPLICATION BASED, REMOVE SIE THIS PRIVACY POLICY. WENN SIE OBJECTION INSERT, WERDEN ABOUT US YOUR AFFECTED PERSONAL DATA CAN'T LEARN MORE PROCESS, IS YOU ARE A BECAUSE, ABOUT US CAN MANDATORY PROTECTED REASONS FOR THE APPLICATION PROVE, THE YOUR INTERESTS, RIGHT AND FREEDOMS PREDOMINATE OR THE APPLICATION SERVES THE CLAIM, EXERCISE OR DEFENSE FROM LEGAL CLAIMS (OBJECTION NACH ART. 21 ABS. 1 GDPR).

WERDEN YOUR PERSONAL DATA PROCESSES, AROUND DIRECT MARKETING ZU OPERATE, SO the COMM SIE THE LAW, AT ANY TIME OBJECTION the GEG THE APPLICATION SIE CONCERNED PERSONAL DATA TO FALL IN LOVE WITH PURPOSES SUCH COMMERCIAL INSERT; TEN GILT Auch FOR THE PROFILING, SO FAR ES MIT SUCH DIRECT MARKETING IN CONNECTION STANDS. WENN SIE CONTRADICT, WERDEN YOUR PERSONAL DATA AFTERWARD CAN'T LEARN MORE TO FALL IN LOVE WITH PURPOSES THE DIRECT MARKETING USED (OBJECTION NACH ART. 21 ABS. 2 GDPR).


Right to log a complaint with the competent supervisory agency

In case of violations of the GDPR Those affected have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.


Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.


SSL- or. TLS-Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses a SSL- or. TLS-Encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If the SSL- or. TLS-Encryption is activated, the data you send to us cannot be read by third parties.


Information, cancellation and rectification

Within the scope of the applicable legal provisions, you have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to rectification or deletion of this data. For further information on personal data, please contact us at any time at the address given in the imprint.


Right to demand processing restrictions

You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:

  • If you deny the accuracy of your personal information stored with us, we usually need time to verify this. For the duration of the audit you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data is unlawful, you may request the restriction of data processing instead of deletion.
  • If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data instead of demanding the eradication of this data.
  • If you object according to Art. 21 para. 1 GDPR your interests and ours must be weighed up. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, these data may be - except for their storage - only with your consent or for the assertion, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest the European Union or a Member State.


Opposition to advertising emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.


4. Recording of data on this website


Cookies

Our Internet pages use so-called "cookies". Cookies are small text files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically resolves them.

In some cases, third-party cookies can also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have different functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or to display advertising.

Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are stored on the basis of Art. 6 Para. 1 lit. f GDPR The website operator has a legitimate interest in storing cookies to ensure technically error-free and optimized provision of its services. If a corresponding consent has been requested (e.g. consent to store cookies), the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; consent can be revoked at any time.

You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete-function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.

Insofar as cookies from third-party companies or for analysis purposes are used, we will inform you of this separately in the context of this data protection declaration and, if necessary, ask for consent.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

  • The type and version of browser used
  • The used operating system
  • Referrer URL
  • The hostname of the accessing computer
  • The time of the server inquiry
  • The IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6 paragraph 1 lit. f GDPRThe website operator has a legitimate interest in the technically error-free presentation and optimization of his website - for this purpose, the server log files must be recorded.


Contact form

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.

This data is processed on the basis of Article 6 Paragraph 1 Letter b GDPR, provided that your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if requested.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.


Request by e-mail, telephone, or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

This data is processed on the basis of Article 6 Paragraph 1 Letter b GDPR, provided that your request is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and/or on our legitimate interests (Art. 6 para. 1 lit. f GDPR), as we have a legitimate interest in the effective processing of the enquiries addressed to us.

The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

5. Plug-ins and Tools

Google Web Fonts (local hosting)

This site uses so-called web fonts provided by Google for the uniform display of fonts. The Google Fonts are installed locally. There is no connection to Google servers.


Further information about handling user data, can be found at

https://developers.google.com/fonts/faq and in Google's privacy policy at https://policies.google.com/privacy?hl=de.

Use of Google Analytics

We use the web analysis service Google Analytics from Google Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide the website operator with other services related to website and internet usage. The following information may be collected, among others: IP address, date and time of the page visit, click path, information about the browser you use and the device you use, pages visited, referrerURL (website from which you accessed our website), location data, purchasing activities. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.
Google Analytics uses technologies such as cookies, web storage in the browser and tracking pixels, which enable an analysis of the use of the website by you. The information generated in this way about your use of this website is usually transferred to a Google server in the USA and stored there. For the USA There is no adequacy decision by the EU Commission. The data transfer takes place on the basis of standard contractual clauses as appropriate guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adsprocessorterms/. Both Google and US government agencies have access to your data. Your data can be linked by Google with other data such as your search history, your personal accounts, your usage data from other devices and all other data that Google has about you.
IP anonymization is activated on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA transferred and shortened there.
The use of cookies or similar technologies takes place with your consent on the basis of Section 25 Paragraph 1 Clause 1 TTDSG in conjunction with Art. 6 para. 1 lit. a GDPR. Your personal data will be processed with your consent on the basis of Art. 6 paragraph 1 lit. a GDPRYou can revoke your consent at any time without affecting the legality of any processing carried out on the basis of your consent until the date of revocation.
For more information about Terms of Use and Privacy, please see https://www.google.com/analytics/terms/de.html or by https://www.google.de/intl/de/policies/ as well as under https://policies.google.com/technologies/cookies?hl=de.

Google Maps

This site uses a API the map service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

Google Maps is used in the interest of an attractive presentation of our online offers and to make the locations we specify on the website easy to find. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f. GDPR period.

For more information on the handling of user data, please review Google’s Data Privacy Declaration under: https://policies.google.com/privacy?hl=de.


Google reCAPTCHA

We use "Google reCAPTCHA" (hereafter "reCAPTCHA") on this website. Provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.


With reCAPTCHA it should be checked whether the data entry on this website (eg in a contact form) is done by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (eg IP address, website visitor's time spent on the website or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.


The reCAPTCHA analyzes are completely in the background. Site visitors are not advised that an analysis is taking place.


The storage and analysis of the data is based on Art. 6 para. 1 lit. f GDPRThe website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM If a corresponding consent has been requested, the processing will be carried out exclusively on the basis of Art. 6 paragraph 1 lit. a GDPR and Section 25 Paragraph 1 TTDSG, insofar as the consent allows the storage of cookies or access to information in the user’s device (e.g. device fingerprinting) within the meaning of TTDSG Consent can be revoked at any time.

For more information on Google reCAPTCHA, please see the Google Privacy Policy and the Google Terms of Service at the following links:

https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.